FAQ’s

This is probably the single most important question anyone should ask when making any financial commitment to purchase an A.W. Lymn The Family Funeral Service Plan. Naturally, the answer when dealing with A.W. Lymn The Family Funeral Service and placing funds with Ecclesiastical Planning Services is a resounding ‘yes’. So that we can guarantee our obligations to you, the money that you pay for your A.W. Lymn The Family Funeral Service Plan are invested by Ecclesiastical Planning Services and held in a guaranteed whole of life assurance policies with a life assurance company.

The principle behind our plan is that you, the client, buys the plan through us and as such any plans would form part of the contract of sale in the unlikely event that the business were sold. Therefore, if this happened the new owner would be legally responsible for servicing the plan. However, if you were to decide you do not wish the new owners of the business to provide your funeral, you could request a refund of your original pre-payment monies, (less the Management Fee), or approach Ecclesiastical Planning Services to try to appoint an alternative funeral director, however there may be more to pay if local prices are different.

If A.W. Lymn The Family Funeral Service ceases to trade, then the money for our funeral remains safely in the whole of life assurance policy. This can then only be released on your death to either pay another funeral firm as a contribution towards your funeral or to refund your original pre-payment monies, (less the Management Fee), in the form of a cheque payable to your estate. Anything not covered by the plan value at the time of death would need to be paid by your personal representatives.

This simply cannot happen. A.W. Lymn The Family Funeral Service has to give a guarantee that it will provide the funeral service as agreed with you and it is subject to the provisions of the terms and conditions of the A.W. Lymn The Family Funeral Service Plan.

It is vitally important that you advise A.W. Lymn The Family Funeral Service, in writing, of any change of address. If such a change involves you leaving the area in which you reside and moving some distance, then you may need to consider your options. It may be that you would wish us to locate an accredited funeral director in the area to which you are re-locating. This may result in additional costs, as the charges for various services in the new area may be greater.

It may be that, whilst you have moved away, you would still wish your funeral to take place as originally arranged, and carried out by A.W. Lymn The Family Funeral Service. In this event, you can add the cost of the required additions to your plan in consultation with us. In the event that you decide that you would like to cancel the plan, you can apply to A.W. Lymn The Family Funeral Service to approach Ecclesiastical Planning Services requesting the return of your original pre-payment monies, (less the original management fee).

The Ecclesiastical Whole of Life Assurance Policy has been developed by Ecclesiastical Planning Services to provide their members with a secure means of investing the monies received from plan holders purchasing an A.W. Lymn The Family Funeral Service Plan.

In taking out an A.W. Lymn The Family Funeral Service Plan you have already decided what you require and agreed the price for the funeral directors costs. Providing that you do not change your home address and the price of the Plan has been paid in full, in accordance with the signed application form, this element of your pre-arranged funeral plan is guaranteed to be paid in full.

A.W. Lymn The Family Funeral Service may ask your next of kin/executor to pay any shortfall in the value of your pre-arranged funeral plan which is designed to cover third party charges. In this event a breakdown will be provided detailing where costs have risen in excess of CPI and any shortfall requested.

For example, if the plan selected entails the purchase of a new-grave in a cemetery and this cannot be purchased in advance of the funeral, additional charges may apply. If your family request additional services and items not included in the pre-arranged funeral plan then charges for these will be payable by them.

Yes, you can put personal items in the coffin, other than any metal and glass items if the body is being cremated.

The company is still wholly owned and run by the family. Currently the great grandson and great granddaughter of A.W. Lymn, Nigel and Jackie, along with great great grandsons Matthew and Ben, are running the firm.

In the UK about 75% of funerals involve cremation. Cremation is generally cheaper. Cremated remains can be scattered in the Garden of Remembrance at the crematorium or in a significant location for the family, buried loose or in an urn or casket in a grave or taken away by the family.

Yes, we welcome any family members that may want to assist.

Yes you can, alternatively we can dress the deceased in one of our gowns.

Yes - A.W. Lymn The Family Funeral Service offer a range of pre-paid funeral plans, ensuring financial benefits, reassurance that the funeral will be undertaken as you would wish and reducing the stresses for your family of organising a funeral at a time of grief.  

We are happy to arrange this and would give a short briefing to ensure that all are prepared and we will be on hand to help at all times when the coffin is being carried.

Not all funerals in the UK follow traditional religious practices and A.W. Lymn work closely with a network of Civil Celebrants and are happy to advise on who may be best suited to your specific requirements. The service may include poetry, music and an appreciation of the deceased’s life.

We work closely with the Church of England the Catholic Church, the Methodist Church, the Baptist Church and a range of other denominations within the community. We also offer Humanist Funerals and work closely with other ethnic sectors, including Sikhs, Buddhists, Muslims and the Jewish Community

This is probably the single most important question anyone should ask when making any financial commitment to purchase an A.W. Lymn The Family Funeral Service Plan. Naturally, the answer when dealing with A.W. Lymn The Family Funeral Service and placing funds with Ecclesiastical Planning Services is a resounding ‘yes’. So that we can guarantee our obligations to you, the money that you pay for your A.W. Lymn The Family Funeral Service Plan are invested by Ecclesiastical Planning Services and held in a guaranteed whole of life assurance policies with a life assurance company.

The Registrar will issue you with one copy. You will need another 4-5 copies to be able to send to the bank, solicitors etc. They cost approx. £4.30 each. Prices subject to change.

It is best to allow between 7 to 10 days, however in particular circumstances the funeral can take place within 24 hours of the death. We will, of course, ensure that the date and time of the funeral is convenient for the family.

We offer a wide range of bespoke hearse options including a Route Master London Double-Decker Bus, horse drawn carriages, motorcycle hearses, and VW Camper Van or tractor trailers. We are happy to advise on the most appropriate option for your loved one.

All prices quoted include VAT where applicable.

It is possible to start making the arrangements for a funeral before the death has been registered, but it is often advisable for this to be done before any details are confirmed. Our advice to all would be to contact one of our qualified funeral directors at the first opportunity to gain their specific advice for your situation.

The principle behind our plan is that you, the client, buys the plan through us and as such any plans would form part of the contract of sale in the unlikely event that the business were sold. Therefore, if this happened the new owner would be legally responsible for servicing the plan. However, if you were to decide you do not wish the new owners of the business to provide your funeral, you could request a refund of your original pre-payment monies, (less the Management Fee), or approach Ecclesiastical Planning Services to try to appoint an alternative funeral director, however there may be more to pay if local prices are different.

If A.W. Lymn The Family Funeral Service ceases to trade, then the money for our funeral remains safely in the whole of life assurance policy. This can then only be released on your death to either pay another funeral firm as a contribution towards your funeral or to refund your original pre-payment monies, (less the Management Fee), in the form of a cheque payable to your estate. Anything not covered by the plan value at the time of death would need to be paid by your personal representatives.

This simply cannot happen. A.W. Lymn The Family Funeral Service has to give a guarantee that it will provide the funeral service as agreed with you and it is subject to the provisions of the terms and conditions of the A.W. Lymn The Family Funeral Service Plan.

It is vitally important that you advise A.W. Lymn The Family Funeral Service, in writing, of any change of address. If such a change involves you leaving the area in which you reside and moving some distance, then you may need to consider your options. It may be that you would wish us to locate an accredited funeral director in the area to which you are re-locating. This may result in additional costs, as the charges for various services in the new area may be greater.

It may be that, whilst you have moved away, you would still wish your funeral to take place as originally arranged, and carried out by A.W. Lymn The Family Funeral Service. In this event, you can add the cost of the required additions to your plan in consultation with us. In the event that you decide that you would like to cancel the plan, you can apply to A.W. Lymn The Family Funeral Service to approach Ecclesiastical Planning Services requesting the return of your original pre-payment monies, (less the original management fee).

The chapel of rest is a viewing room which allows families to privately pay their respects to the deceased.

Deaths in England and Wales or Northern Ireland should be registered within 5 days - if this is not going to be possible, you should inform the Registrar. In Scotland, deaths must be registered within 8 days.