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0115 941 4101Our advice to all families is that when a death occurs they contact us immediately. In many cases now when people pass away in hospital, it is not necessary for us to attend immediately, however our staff can give the helpful advice needed to put people’s minds at ease, and to ensure that the family are aware of everything which is needed to be done. Our main telephone number is 0115 941 4101, and all area office numbers are manned by local experienced funeral staff at all times night and day.
One part of the ‘funeral process’ that your funeral director will not be able to do for you is to register the death. This needs to be completed by the legally responsible person, normally a relative or executor, someone present at the death, the occupier of the premises where the death occurred, or the person arranging for the funeral. This person must attend the register office, with the Medical Certificate of Cause of Death (MCCD) issued by the doctor, and the deceased person's birth certificate and medical card (if available). Our staff will be more than happy to advise you on where you must go to do this, and to make the appointment for you.
When you register a death we recommend that you take advantage of the new “Tell Us Once” scheme, where you will be able to tell the authorities just once about your change of circumstances. They will notify local and government agencies on your behalf, saving you precious time and effort.
A death normally needs to be registered within five days, unless the Coroner is investigating the circumstances relating to the death. In certain situations the five day period can be extended.
The registrar will interview you in private to gather the following information for the register:
Additional details will also be collected by the Registrar. Although these are not recorded in the Register they will be used for the preparation and supply of statistical information by the Registrar General:
The registrar will record all details in draft form and will ask you to check that they have been recorded correctly. The non-statistical information will then be copied into the register book, which you will be asked to check through carefully and sign.
On completion of the registration, you will be issued with:
The following two flow charts showthe steps following an expected and an unexpected death to the point of registration. Our experianced funeral
directors will be more than happy to explain each to you: